Shipping policy

Order Processing

Orders are processed within 1-3 business days, excluding weekends and holidays. During periods of high order volume, processing may require additional time. We will contact you if a significant delay affects your order. 

Shipping Locations 

Jazlin Locations 

Jazlin Botanicals currently ships within the United States. 

Shipping Rates and Delivery Estimates 

Shipping charges and available delivery methods are calculated and displayed at checkout. Delivery estimates begin after the order has been processed and transferred to the shipping carrier. 

Delivery times are estimates and are not guaranteed. Carrier delays caused by weather, holidays, service interruptions, or other circumstances outside our control may affect delivery. 

Order Tracking

When your order ships, you will receive a confirmation email containing tracking information. Please allow time for the carrier to update the tracking status. 

Incorrect or Incomplete Addresses 

Customers are responsible for providing a complete and accurate shipping address.If you notice an error, contact us as soon as possible at jazlinbotanicals@gmail.com. We cannot guarantee that an address can be changed after the order has been processed or shipped. 

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, contact us at jazlinbotanicals@gmail.com with the order number and relevant photographs when applicable. We will review the situation and assist you with the appropriate next steps.